Shipping Policy

Last Updated: 01 August 2026

Thank you for shopping at OVLA (a brand by AAN FABRICS). This Shipping Policy outlines the terms and conditions for shipping and delivery of products purchased from our official store. Please read this policy carefully before placing your order.

1. Definitions & Interpretation

• Company: Refers to AAN FABRICS (operating under the brand name OVLA), located at Majisa Tex Prints, C-392, 4th Phase Industrial Area, Jerla Road, Balotra, Rajasthan - 344022.

• Goods: Refers to the apparel and products offered for sale on our platform.

• Orders: Means a request by you to purchase Goods from us.

• Website: Refers to OVLA's official online store, accessible at www.aanfabrics.in

• You / Your: Means the individual accessing or using our website/service.

2. Order Processing Time

• Standard Processing: All orders are typically processed and dispatched within 1–2 business days after payment/order confirmation.

• Peak & Festive Seasons: During mega sales, festive rushes, or special promotional events, processing times may extend to 3–5 business days.

3. Shipping Methods & Estimated Delivery Time

• We deliver across pan-India using reliable logistics partners (such as Delhivery, Bluedart, Xpressbees, India Post, etc.).

• Standard delivery usually takes 3–7 business days from the date of dispatch, depending on your pincode and regional accessibility.

4. Shipping Charges & Direct Website Benefit

• Shipping charges are calculated dynamically at checkout based on order weight, delivery destination, and payment mode (Prepaid vs. COD).

• All applicable shipping charges are clearly displayed before you finalize your order.

5. Order Tracking

Once your order is dispatched from our Balotra facility:

• You will receive an automated tracking link via SMS / WhatsApp / Email.

• You can track your real-time shipment status directly through our website (www.aanfabrics.in) or via our courier partner’s tracking link.

6. Delivery Address & Accuracy

Please ensure that your shipping address, pincode, and contact number are 100% complete and correct. OVLA is not responsible for shipment delays, non-delivery, or misplaced parcels caused by incorrect or incomplete address details provided at checkout.

7. Delivery Attempts & RTO (Return to Origin)

• Our shipping partners will attempt delivery up to 3 times.

• If delivery fails due to customer unavailability, refusal to accept, or an incorrect address, the parcel will be marked as RTO (Return to Origin) and returned to our warehouse.

• For RTO orders, a refund (or store credit) will be processed after deducting the actual forward and return shipping charges.

8. Damaged, Defective, or Lost Packages

• Damaged/Defective on Arrival: If your parcel appears tampered with or damaged upon arrival, please record a quick unboxing video and report it to us within 24 hours.

• Lost in Transit: If a package is confirmed lost by our logistics partner, we will immediately process a full refund or dispatch a free replacement for you.

9. Contact Support

If you have any questions or require assistance regarding shipment tracking, feel free to contact our support team:

• Customer Support Call / WhatsApp: +91-8905934901